Job Analysis
What Is Job Analysis?
Job analysis involves a Hewitt CSi consultant systematically identifying and documenting important and defining information associated with individual job roles within your organisation, including key responsibilities; main activities; skills; work environment; and required education levels. This process is usually done via interviews with individual job holders and/or their managers.
Why Do Job Analysis?
The process of job analysis is a fundamentally important step in making remuneration decisions. Without the detailed intelligence gathered and documented during a job analysis project, pay decisions may lack transparency and justification, rendering them difficult to defend. This can adversely affect your employees’ perceptions of remuneration and employee morale within your organisation.
Benefits Of Job Analysis
Job analysis projects can benefit your organisation in a number of key areas discussed below:
- Job analysis plays a vital role in making fair, transparent and defensible remuneration decisions. It allows you to gain an understanding of the content of your organisation's job roles, thereby providing you with the intelligence you need to either benchmark your organisation's job roles to comparable positions in the market and ensure the remuneration offered to employees is market competitive, or assess the internal relativities of job roles and build a job banding or grading system.
- Results of job analysis projects can be used for enhancing broader human resources strategies, activities, and processes; including recruitment, skills training, performance appraisals, workforce planning, organisation design, and career development.
- In organisations where perceptions around pay are negative and employee morale is low, the process of job analysis can assist with providing employees with an opportunity to express their operational knowledge of the job roles they perform and contribute to the processes that determine remuneration levels. This encourages employees to have greater trust in the remuneration and broader human resources decisions that are made within the organisation.
Format Of Results
Depending on your organisation's specific requirements, the results of the job analysis project will typically be delivered as:
- A detailed set of position descriptions for each job role in your organisation. Each position description generally provides information relating to:
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The main responsibilities of a job role |
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The typical activities performed by job holders in the job role |
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Supervisory/management responsibilities of the job role |
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The position the job role reports to in the organisation |
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Key skills and qualifications required by job holders to perform the job role |
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Any other important information requested by your organisation. |
- A report listing your employees, their job role titles and the comparable market (or salary survey) positions that your employees' job roles match to.
Hewitt CSi's Methodology
Job analysis projects typically include the following steps:
- Project planning: during this project phase, the following steps occur:
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A discussion regarding how the job analysis project fits into your organisation's human resources and business strategies |
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The format of the project results is agreed |
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The exact number of job roles to be analysed and the type of data to be collected for each job role is discussed and agreed |
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The job holders or managers within the organisation who will be interviewed are identified and an interview schedule together with an outline of the project is formulated and communicated to those job holders/managers |
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Finally, your Hewitt CSi consultant will develop a questionnaire to guide the interview process that is tailored to your organisation's specific requirements. |
- Completion of job analysis interviews: during this project phase, your Hewitt CSi consultant conducts the job analysis interviews. Each interview typically runs for approximately 45 minutes, but this timeframe may vary for job roles that are very complex, highly specialised or completely unique to your organisation.
- Formulation of job analysis results: during this project phase, Hewitt CSi will document the results of the job analysis interviews. Please refer to Format Of Results for details on the way in which Hewitt CSi can present the results of a job analysis project.
- Presentation of the project results: this project phase is optional. You may wish to invite your Hewitt CSi consultant to present the results of the project to your CEO or senior management team or to particular departments within your organisation. Typically, a MS PowerPoint presentation is formulated, outlining the key findings of the job analysis project and the implications of these findings for your organisation.
For further information on the way Hewitt CSi’s consultants will interact with you throughout a job analysis project, please refer to Our Approach
Timeframe
The length of a job analysis project is typically 2 – 8 weeks, but will vary according to a number of factors, including:
- The number of job roles to be analysed within your organisation
- The number and availability of job holders and/or managers of job holders who need to be interviewed by your CSi consultant/s.
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