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| POSITION DESCRIPTION | BANKING & FINANCE INDUSTRIES OCTOBER 2008 |
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Senior Manager - Applications Services |
| Position Code: | 181 | | Career Level: | 6 |
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Responsible for
Leading Project Managers, Systems Managers and Consultants to deliver value to the business in the form of IT strategy, development projects and operational support of IT applications. |
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Reports To
Chief Information Officer. |
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Supervises
Project Managers, all Applications Services employees. |
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Main Activities
Managing the overall business unit management through balancing and controlling business priorities, staff resourcing and development, third party providers, IT budgets, cross IT impact and resourcing.
Analysing business development requirements and evaluating external providers’ proposals to determine the suitability for business requirements.
Providing 24 hour support for systems under development.
Planning, sizing and scheduling developments to systems and planning and tracking the budget for all Systems Development projects.
Negotiating the price, terms and conditions for the purchase and use of software and hardware.
Providing input into IT architecture and standards.
Developing the technical and general competencies of technology professionals.
Developing a risk management plan.
Implementing organisational change within the business unit towards Industry Best Practice.
Cultivating and maintaining a world-class development facility with the capacity to accommodate varying workloads.
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Key Skills
Excellent communication skills, flexibility, team focus and dedication to customer service.
Solid understanding of business needs and customer focus beyond the technical/technology aspects.
Demonstrated leadership and people management skills and the ability to work to deadlines.
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Internal Contacts
Internal Technology Providers, Project and Systems Managers. |
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External Contacts
External Providers, Vendors and Software Consultants. |
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Typical Experience
At least 12 years of experience in IT, with 5 years of Applications Development Management experience within large organisations, with extensive Project Management experience. Tertiary qualifications in Technology, Business or related discipline. |
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Other Comments
A strong record in achieving high productivity, effective operations and maintaining high morale in a team environment is needed. |
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