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| POSITION DESCRIPTION | BANKING & FINANCE INDUSTRIES OCTOBER 2008 |
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Senior Computer Operator |
| Position Code: | 212 | | Career Level: | 3 |
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Responsible for
Operating the computer to ensure the timely completion of either more urgent, more complex or specialised assignments, as per user requirements. |
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Reports To
Shift Manager. |
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Supervises
May mentor Computer Operators. |
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Main Activities
Monitoring operator consoles and responding to system requests and messages.
Undertaking the more urgent, more complex or specialised assignments.
Operating printers, distributing paper to the output area, and cleaning the equipment.
Handling first level user problems reporting via the Helpdesk and passing on second level problems to Systems Programmers.
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Key Skills
Good organisational skills, together with an aptitude for routine care of equipment.
A proven record of accuracy and timely production of reports.
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Internal Contacts
Users. |
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External Contacts
Limited external contacts, Suppliers of third level Support. |
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Typical Experience
At least 3 years of experience in Computer Operations. Will have completed operational courses and on the job training. |
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Other Comments
Alternative Title: Console Operator. |
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