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| POSITION DESCRIPTION | BANKING & FINANCE INDUSTRIES OCTOBER 2008 |
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Direct Entry Data Operator |
| Position Code: | 356 | | Career Level: | 1 |
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Responsible for
The receipt, capture, balance and dispatching of customer information files. Handling customer inquiries regarding receipt and processing of files. |
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Reports To
Team Leader. |
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Supervises
No supervisory responsibilities. |
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Main Activities
Receiving, preparing, capturing and balancing customer information files and balancing of files from status reports back to lodgement forms.
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Key Skills
Working knowledge of the Direct Entry processing system, manual and database.
Knowledge of IMS essential and bank account types available to recipients.
Good understanding of AAS reconciliation procedures.
Excellent keyboard skills.
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Internal Contacts
Other departments within the Data Processing Centre, Customer Service Centre. |
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External Contacts
Customers, Branches, Bank Departments, Transactional Business IBG. |
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Typical Experience
This is an entry level position in which on the job training is provided. 0 - 3 months experience. |
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