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| POSITION DESCRIPTION | BANKING & FINANCE INDUSTRIES OCTOBER 2008 |
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Fraud Manager |
| Position Code: | 748 | | Career Level: | 5 |
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Responsible for
Managing and maintaining a specialist investigations unit that provides cost effective fraud prevention, detection and investigation service within the organisation. |
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Reports To
General Manager, Solicitor/Legal Affairs Manager. |
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Supervises
May supervise a team of up to 10 employees. |
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Main Activities
Developing anti-fraud strategies and policies and creating a high level of awareness within the organisation.
Investigating suspicious and fraudulent circumstances.
Liaising with police, witnesses, solicitors, claimants etc in line with investigating fraudulent activities.
Compiling briefs and statistical reports for both internal and external purposes.
Developing a highly skilled Investigations function/team.
Managing and controlling activities and workload for the area.
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Key Skills
Strong leadership skills.
Strong communication skills.
Presentation and negotiation skills.
Research and analysis skills.
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Internal Contacts
Divisional/Functional Managers. |
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External Contacts
Solicitors, Police, Insurance Appraisers, Witnesses, Claimants. |
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Typical Experience
Proven management and investigations experience, typically coupled with relevant tertiary qualifications. |
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