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| POSITION DESCRIPTION | BUSINESS EQUIPMENT INDUSTRY SEPTEMBER 2008 |
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Sales Representative/Account Manager |
| Position Code: | 80 | | Career Level: | 3 |
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Responsible for
Achieving sales targets for a range of office equipment and consumables. |
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Reports To
Regional/District Branch or State Sales Manager |
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Supervises
Often works as part of a small project team without directly supervising other staff. |
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Main Activities
Assisting customers to determine their existing and future office equipment needs and proposing suitable products and upgrades.
Liaising with Systems and Support staff on technical and installation aspects of equipment sales.
Negotiating price and volume discounts within Sales/Marketing policy.
Assisting with the preparation of tenders and contracts.
Identifying sales prospects; arranging and conducting demonstrations of products.
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Key Skills
Top sales skills, supported by excellent product knowledge.
An understanding of User needs, technological developments, trends, and competitive activity.
May have specialist business knowledge (accounting, inventory management, education etc.) or a technical background.
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Internal Contacts
Product Specialists; Engineers; Systems Specialists; Customer Service; Sales Administration; Delivery and Installation staff. |
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External Contacts
Customers at all levels; Representatives of interrelated or interfaced products or services. |
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Typical Experience
At least 2 - 3 years of experience. |
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Other Comments
Only applicable to hardware and hybrids, not dedicated Suppliers. |
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