POSITION DESCRIPTIONBUSINESS EQUIPMENT INDUSTRY SEPTEMBER 2008
Position Title: Telemarketer/Teleseller (Outbound)
Position Code:100
Career Level:2

Responsible for
Selling a range of primarily consumable company products through telephone contact.
 
Reports To
State Manager, Telemarketing Manager/Supervisor.
 
Supervises
No supervisory responsibilities.
 
Main Activities
  • Canvassing and selling products/services over the telephone.
  • Supporting Field Sales Consultants and in turn receiving backup support from those in the field.
  • Generating sales and taking up orders.
  • Completing weekly sales reports.
  • Maintaining sales inventory.
  •  
    Key Skills
  • A very strong telephone manner, with proven sales ability.
  • Good product knowledge.
  •  
    Internal Contacts
    Field Sales staff; Sales Order Clerk; Credit Control Department; Stores and Dispatch.
     
    External Contacts
    A wide range of customers, new and current.
     
    Typical Experience
    At least 2 years of related experience.
     
     

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