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| POSITION DESCRIPTION | BUSINESS EQUIPMENT INDUSTRY SEPTEMBER 2008 |
 | | Position Title: |
Workshop Supervisor |
| Position Code: | 265 | | Career Level: | 3 |
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Responsible for
Supervising and coordinating the day-to-day activities of the workshop and workshop employees. |
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Reports To
State/Regional Service Manager. |
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Supervises
Workshop technicians |
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Main Activities
Organising and coordinating workshop staff.
Overseeing that workmanship is to a high standard.
Applying continuous improvement processes and practices to achieve high productivity levels.
Reviewing timesheets to ensure accuracy for job costing purposes.
Supporting and encouraging good housekeeping practices in and around the workshop.
Allocating work, provide for labour, materials and equipment requirements.
Overseeing and authorising purchasing.
Acting as an occupational health and safety advocate within the workshop.
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Key Skills
Team leadership skills
Excellent technical ability.
Highly organized
Solid understanding of electronics.
Strong organising and time management skills.
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Internal Contacts
State/Regional Service Manager; Product Specialists; Spare Parts Department; Service Work Controllers; Customer Service Engineers. |
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External Contacts
Customers. |
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Typical Experience
More than 8-10 years experience repairing machines, with a electro-mechanical background, coupled with relevant
qualifications, managerial training and/or electronic certificate. |
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