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| POSITION DESCRIPTION | BUSINESS EQUIPMENT INDUSTRY SEPTEMBER 2008 |
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Inventory Controller |
| Position Code: | 325 | | Career Level: | 3 |
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Responsible for
Coordinating inventory control operations of business equipment through monitoring stock and/or assisting with purchasing function. |
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Reports To
Principal executive of manufacturing, sales or service |
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Supervises
No supervisory responsibilities |
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Main Activities
Using sales, manufacturing and field statistics to establish inventory ranges and requirements.
May organise the sourcing and ordering of inventory from internal production, national and/or international suppliers.
Planning distribution, storage and inventory management.
Monitoring the quality and field performance of inventory items and communicating the need for improvements to manufacturing or service executives.
Ensuring the security of all stock, assets and preparing orders.
Monitoring and documenting stock levels and stock transfers.
Providing assistance where necessary in the purchasing and receiving of orders.
Liaising with Marketing and Service departments to demand forecasts.
Ordering products based on inventory requirements to minimise stock shortages.
Maintaining sound relationships with major customers.
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Key Skills
Customer service liaison
Good organisational abilities
Ability to work without supervision
Basic computer skills
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Internal Contacts
Service workshops, distribution managers, financial management, customer service representatives, manufacturing department, marketing department and service departments. |
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External Contacts
Major customers, agents and distributors, major suppliers and import agents, |
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Typical Experience
Technical services diploma from a technical college or familiar institution
3 - 5 years in customer service |
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