POSITION DESCRIPTIONAUSTRALIAN GENERAL INDUSTRY NOVEMBER 2008
Position Title: Channel/Dealer Sales Manager
Position Code:1450
Career Level:5

Responsible for
Acting as the first line of Management, directing a team of Channel Sales Representatives to achieve predetermined Channel/Dealer Sales targets from new and existing Channels/Dealers and ensuring complete customer satisfaction when dealing with the organisation.
 
Reports To
Channel Dealer Sales Director, Senior Sales Manager, Business Unit Sales Manager, Sales Director.
 
Supervises
A team of Channel Sales Representatives and Sales Administration Staff.
 
Main Activities
  • Planning and directing the activities of a team of Channel Sales Representatives, ensuring all staff are motivated to attain predetermined sales targets.
  • Negotiating major deals within policy guidelines, maintaining contact with key Channels/Dealers and identifying and steering opportunities for business improvement.
  • Providing leadership and direction, aligning Channel/Dealer Sales activities with a broader business plan. Regularly reporting actual performance to budget, with variance analyses and revised projections.
  • Contributing to the setting of Channel/Dealer Sales strategies and related Sales and expense budgets. Monitoring the Channel/Dealer Sales revenue, margin and expense performance and initiating corrective action where required.
  • Understanding the client's objectives, buying criteria and decision making processes and forming long term business partnerships in order to leverage revenue from the relationship and promote the organisation as a quality supplier with the aim of achieving "preferred" supplier status.
  • Monitoring competitors' sales and product strategies, campaigns and events to optimise market share.
  • Recruiting, selecting and training Channel/Dealer Sales staff.
  •  
    Key Skills
  • Proven Sales ability including outstanding negotiation skills, persuasive ability and excellent communication skills.
  • Expert product and industry knowledge coupled with the ability to deal with clients at all levels and translate client needs into a complete solution.
  • Management, leadership and mentoring capabilities.
  • Business, accounting and reporting skills.
  • Analytical interpretation and advanced problem solving abilities.
  •  
    Internal Contacts
    Senior Sales Management, Sales Administration Staff, Marketing Staff, Customer & Technical Support, Research & Development Staff, Warehouse & Distribution Staff.
     
    External Contacts
    Clients, Distributors, Suppliers, Government Officials.
     
    Typical Experience
    5 - 10 years of experience, may possess relevant tertiary qualifications.
     
    Other Comments
    This role performs a mix of Sales oriented and Managerial tasks.
     
     

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