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| POSITION DESCRIPTION | AUSTRALIAN GENERAL INDUSTRY NOVEMBER 2008 |
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Sales Administration/Internal Sales Manager |
| Position Code: | 1600 | | Career Level: | 4 |
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Responsible for
Acting as the first line of Management, directing team/s of Sales Representatives and Account Managers to achieve predetermined Sales targets from new and existing clients and ensuring complete customer satisfaction when dealing with the organisation. |
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Reports To
Senior Sales Manager, Business Unit Sales Manager, Sales Director. |
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Supervises
A team of Sales Representatives, Account Managers and Sales Administration Staff. |
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Main Activities
Planning and directing the activities of team/s of Sales Representatives and Account Managers, ensuring all Staff are motivated to attain predetermined Sales targets.
Negotiating major deals within policy guidelines, maintaining contact with key clients and identifying and steering opportunities for business improvement.
Providing leadership and direction, aligning Sales activities with the broader business plan. Regularly reporting actual performance to budget, with variance analyses and revised projections.
Contributing to the setting of Sales strategies and related Sales and expense budgets. Monitoring the Sales revenue, margin and expense performance and initiating corrective action where required.
Understanding the clients' objectives, buying criteria and decision making processes and forming long term business partnerships in order to leverage revenue from the relationship and promote the organisation as a quality supplier with the aim of achieving "preferred" supplier status.
Monitoring competitors' Sales and product strategies, campaigns and events to optimise market share.
Recruiting, selecting and training Sales staff.
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Key Skills
Proven sales ability including outstanding negotiation skills, persuasive ability and excellent communication skills.
Expert product and industry knowledge coupled with the ability to deal with clients at all levels and translate client needs into a complete solution.
Management, leadership, mentoring, business, accounting and reporting skills.
Analytical interpretation and advanced problem solving abilities.
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Internal Contacts
Senior Sales Management, Sales Administration Staff, Marketing Staff, Customer and Technical Support, Research and Development Staff, Warehouse and Distribution Staff. |
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External Contacts
Clients, Distributors, Suppliers, Government Bodies. |
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Typical Experience
8 - 10 years of experience, may possess relevant tertiary qualifications. |
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Other Comments
This role performs a mix of Sales oriented and Managerial tasks. |
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