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| POSITION DESCRIPTION | AUSTRALIAN GENERAL INDUSTRY NOVEMBER 2008 |
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Credit Manager |
| Position Code: | 3300 | | Career Level: | 4 |
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Responsible for
Maintaining organisational debtors within limits of organisation's policy and ensuring protection of an organisation's investments, minimising losses and improving recoveries. |
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Reports To
Financial Controller. |
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Supervises
Credit Control Officers, Collection Representatives. |
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Main Activities
Devising, maintaining and administering the organisation's credit policy so as to provide planned cash flow for the business and to minimise the organisation's exposure to risk.
Authorising the granting of credit to selected customers within the guidelines of company policy.
Directing and supervising the activities of the Credit Control function, ensuring both the timely collection of outstanding amounts and the maintenance of outstanding debts at acceptable levels.
Producing accurate and timely reports to monitor accounts and recommending policy and action on bad debt and escalating outstanding debts for debt collection.
Occasionally liaising directly with major debtors and negotiating new credit terms (in conjunction with Sales).
Developing and maintaining relationships with relevant external organisations (e.g. Police and Bankruptcy Agencies) leading to an effective exchange of confidential information.
Ensuring that systems documentation and procedures comply with legal/legislative requirements so as to avoid adverse litigation and loss of income.
Assisting in the learning and development of operational staff to maintain and improve the efficiency of credit control.
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Key Skills
Ability to limit debtors and implement company credit policy.
Negotiation and interpersonal skills.
Strong administration and management skills.
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Internal Contacts
Sales Managers, Sales Representatives, Sales Administration Staff, Legal Department, Operational Staff, Finance and Administration Staff. |
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External Contacts
Major Debtors, Debt Collection Agencies, Credit Reference Bureaus, Credit Referees, Other Financial Institutions, Solicitors, Financial Counsellors. |
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Typical Experience
At least 7 years of relevant experience typically coupled with CPA or similarly recognised qualifications in Credit Management. |
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Other Comments
May have membership of the Australian Institute of Credit Management. May have a functional link to Senior Accounting employees in operating divisions. |
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