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| POSITION DESCRIPTION | AUSTRALIAN GENERAL INDUSTRY NOVEMBER 2008 |
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Web/Multimedia Content Author |
| Position Code: | 7925 | | Career Level: | 2 |
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Responsible for
Developing content for the web site's inactive pages, including facts about the organisation, customer support, documents, short stories and links to other sites. |
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Reports To
Web/Multimedia Project Manager/Producer. |
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Supervises
No supervisory responsibilities. |
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Main Activities
Being responsible for the contents of different parts of the directory tree.
Working with the Web Graphic Designer to ensure that the text and graphic elements mesh together as a cohesive work.
Integrating web technologies.
Creating content for the company's web site within guidelines established by the Web Strategist.
Keeping the content of the web site updated, fresh and relevant over time and up-to-date with the latest software and hardware developments.
Proofreading and customising content as necessary, ensuring compliance with copyright legislation.
Assisting with e-mail queries and advising users, addressing problems and complaints of users who are having trouble with the site and coordinating with other sites.
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Key Skills
An understanding of how the site is organised.
An appreciation of the constraints/opportunities of the technology behind the web site.
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Internal Contacts
Marketing, Product Specialists, IT staff, Systems & Software Development staff, Engineers. |
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External Contacts
Graphic Design Houses, Customers, Contract Providers, Sale Partners, Vendors. |
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Typical Experience
At least 2 - 5 years of experience in Desktop Publishing, Marketing or Journalism. Tertiary qualifications in Computer Science or Information Technology, Marketing, Communications or Public Relations. |
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Other Comments
This role has often been filled in smaller sites by an IT specialist with a flair for creative writing. In a larger environment the role will be filled by a professional Journalist. Web/Multimedia roles are distinguished from e-Business roles due to the fact that employees work on 'Inactive Pages'. |
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