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| POSITION DESCRIPTION | GENERAL INSURANCE INDUSTRY NOVEMBER 2008 |
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Quality Assurance Manager |
| Position Code: | 1370 | | Career Level: | 4 |
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Responsible for
Managing and performing operational audits in accordance with the organisation's audit methodology and procedural requirements. Ensuring all company procedures are documented to conform to legal, regulatory and ethical standards. |
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Reports To
Compliance Manager; General Manager. |
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Supervises
No supervisory responsibilities. |
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Main Activities
Documenting company procedures and ensuring compliance with legal, regulatory and ethical standards.
Performing compliance reviews in line with regulatory requirements.
Performing operational audits as required to ensure that the performance and controls of the company are maintained in accordance with policy.
Acting as a major contributor to the further development of the compliance and procedure framework.
Preparing audit reports and following up issues as identified.
Ensuring any potential critical fraud exposures are escalated to the Compliance Manager.
Maintaining and improving the corrective action systems, to ensure problems are recorded, and preventative and corrective actions are identified and implemented effectively and timely with outstanding issues monitored.
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Key Skills
Broad knowledge of work processes and quality system requirements.
Strong written and verbal communication skills.
Strong decision making skills.
High level of initiative.
Ability to develop innovative controls to reduce risk and fraud.
Organised, systematic, thorough, accurate, disciplined.
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Internal Contacts
Management; Audit; Compliance; Legal. |
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External Contacts
Industry Bodies. |
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Typical Experience
5+ years experience in an Internal Auditor role, coupled with relevant qualifications. |
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