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| POSITION DESCRIPTION | TELECOMMUNICATIONS INDUSTRY MARCH 2009 |
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Intercarrier Billing Controller |
| Position Code: | 388 | | Career Level: | 4 |
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Responsible for
Controlling the day-to-day operations of Intercarrier Billing, including maintaining interconnect agreements and other reference data, tariffing, suspense management, reporting and billing accuracy. |
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Reports To
Network Billing Manager. |
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Supervises
Small team of Billing staff. |
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Main Activities
Managing the workflow of Intercarrier Billing, and ensuring timely and accurate processing of information and efficient reporting to both internal and external customers.
Maintaining the integrity of Intercarrier Billing through the extensive use of reconciliation and checking procedures.
Managing the ongoing development of standards and procedures.
Managing the creation of and ongoing maintenance of the Intercarrier Charging Manual.
Liaising with the IT and IS departments for daily scheduling of processing and end of month invoice closure processing.
Investigating and resolving problems as they emerge.
Providing day-to-day support for Finance Interconnect queries and requests for information.
Working closely with the Network Services Engineering area to ensure familiarity with the configuration of the GSM network.
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Key Skills
Knowledge of back office administration or interconnection.
Excellent communication skills.
Excellent accuracy with an eye for detail.
Ability to manage many tasks simultaneously and to quickly assess a situation with a view to prompt decision making.
Ability to quickly grasp complex technical concepts and think logically.
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Internal Contacts
IT and IS Departments, Intercarrier Billing staff, Finance Departments. |
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| External Contacts |
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Typical Experience
Tertiary qualifications in a Business discipline, with at least 2 years of supervisory experience. |
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