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| POSITION DESCRIPTION | TELECOMMUNICATIONS INDUSTRY MARCH 2009 |
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Network Administrator |
| Position Code: | 580 | | Career Level: | 2 |
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Responsible for
Managing orders processing and network databases to ensure that all new orders and existing records are accurately entered and maintained for the purposes of optimising the Network routing and revenue. |
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Reports To
Network Configuration Performance Manager, Team Leader - Network Management Systems. |
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Supervises
No supervisory responsibilities. |
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Main Activities
Managing network orders to optimise the network routing and revenue.
Entering new orders and maintaining existing customer records in the network databases according to information typically provided by Provisioning Officers within the organisation.
Liaising with the organisation's Orders Coordinators in the process of orders clarification.
Managing orders registration database as well as orders archiving.
Providing technical support for orders receiving, distribution and registering.
Maintaining the network topologies.
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Key Skills
In-depth knowledge of the organisations ordering system.
Good working knowledge of databases and spreadsheet applications.
Understanding of the organisation's network architectures.
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Internal Contacts
Regional Customer Services, Field Operations, Marketing. |
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External Contacts
Customers at an operational level and Equipment Suppliers. |
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Typical Experience
1 - 2 years of experience, either in a Clerical role or a Database Management role, coupled with qualifications including CPS and CFRS data services, OMNI ordering system, Access Database training or equivalent. |
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Other Comments
In smaller organisations, the responsibilities in this role will typically be performed by the Engineer - Network Management Systems. In larger organisations, this role will typically be an entry level position for progression towards Network Performance Engineer or Engineer - Network Management Systems. |
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