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| POSITION DESCRIPTION | TELECOMMUNICATIONS INDUSTRY MARCH 2009 |
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Network Performance Engineer |
| Position Code: | 581 | | Career Level: | 3 |
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Responsible for
Preparing network reports and performing associated traffic and fault analysis. Reporting, analysing and optimising networks and platforms. |
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Reports To
Network Configuration Performance Manager. |
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Supervises
No supervisory responsibilities. |
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Main Activities
Producing performance reports and performance recommendations based on information and statistics taken from the network elements.
Pro-actively monitoring network performance data and traffic reports, highlighting potential problems and recommending solutions.
Performing chronic network and customer fault analysis.
Obtaining, monitoring and validating customer access performance and call statistics.
Producing and managing reports outlining the quality and service levels of network corrective actions.
Monitoring network growth requirements and highlighting capacity problems.
Producing weekly, monthly and yearly reports using standard analytical techniques.
Managing key measures and target values in the network performance monitoring process.
Developing customised procedures and tools for performance monitoring.
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Key Skills
Technical knowledge of relevant Networking Systems.
Good working knowledge of Databases and UNIX basic commands and editors or equivalent.
Understanding of the organisation's network architectures.
Analytical and problem solving ability.
Excellent communication skills.
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Internal Contacts
Regional Customer Services, Field Operations, Marketing, Network Management Systems Engineers. |
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External Contacts
Customers at operational level and Equipment Suppliers. |
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Typical Experience
At least 2 -3 years of relevant experience as a Network Administrator, with a strong technical background. May have relevant tertiary qualifications. |
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Other Comments
This role is unique from the Engineers - Network Management Systems. It is independent in so far as it often analyses network reports, traffic performance and fault analysis after the event and does not make immediate responses to network faults and traffic congestion. |
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