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| POSITION DESCRIPTION | TELECOMMUNICATIONS INDUSTRY MARCH 2009 |
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Quality Assurance Manager |
| Position Code: | 630 | | Career Level: | 5 |
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Responsible for
Ensuring all products and services are of acceptable quality and in accordance with company specifications. |
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Reports To
Senior Manufacturing Engineer. |
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Supervises
Quality Assurance Engineers and/or Quality Systems Auditors. |
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Main Activities
Establishing quality policies and standards and ensuring that quality systems and processes are in place.
Auditing the quality processes to ensure that the policies and standards are met and systems are adequate.
Establishing quality training for all levels of Management.
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Key Skills
Well developed technical and process skills.
Analysis and problem identification skills.
Highly developed interpersonal skills.
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Internal Contacts
Senior Management across all functions. |
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External Contacts
Customers and Suppliers. External Quality Assessors (AQA, BSI). |
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Typical Experience
At least 8 - 10 years of experience, coupled with tertiary qualifications in Engineering/Computer Service and specialist quality training. |
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