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| POSITION DESCRIPTION | TELECOMMUNICATIONS INDUSTRY MARCH 2009 |
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Billing Officer |
| Position Code: | 770 | | Career Level: | 2 |
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Responsible for
Undertaking order processing and bill production for global customers. |
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Reports To
Billing Team Leader. |
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Supervises
No supervisory responsibilities. |
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Main Activities
Maintaining billing data for customer accounts, addresses and inventory through the order processing module.
Producing bills in a timely and accurate manner.
Escalating difficult customers, disputes and queries to the Billing Supervisor.
Preparing ad hoc reports as requested.
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Key Skills
Good interpersonal and communication skills.
Problem solving and decision making abilities.
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Internal Contacts
All Business functions, Sales, Marketing, Business Development, Finance and Administration. |
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External Contacts
Customers, Suppliers, Other Functional Groups outside Australia. |
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Typical Experience
At least 2 - 5 years of experience in Billings and Receivables preferably within a Telecommunications environment. |
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