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| POSITION DESCRIPTION | TELECOMMUNICATIONS INDUSTRY MARCH 2009 |
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HRIS (Human Resource Information Systems) Manager |
| Position Code: | 822 | | Career Level: | 4 |
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Responsible for
Managing the operation, maintenance and enhancement of the HRIS to ensure continuity and successful delivery of functional HR services in line with business objectives. Leading in the planning, development and implementation of policies, programs and activities in support of the system. |
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Reports To
Human Resources Manager or Director |
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Supervises
HRIS team members |
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Main Activities
Plan, direct and administer HRIS team resources and manage day-to-day activities related to the HRIS, including assisting in the delivery of reports and data needs of other functional areas.
Lead, motivate and foster the personal and professional development of the HRIS team, including ongoing performance management.
Provide training and support to all users of the HRIS, including technical consultation and problem resolution, and maintain up-to-date training manuals and materials.
Maintain the HRIS and ensure data accuracy and integrity by conducting routine quality control audits.
Liaise with IT with regard to implementing and testing new processes and functional upgrades to the HRIS. Liaise with vendors/service providers as necessary for the timely and efficient delivery of preventative maintenance and repair work to the HRIS.
Continually monitor, review and evaluate the HRIS and reporting systems to ensure their continued value to the business and support of strategic objectives.
Maintain awareness of current industry trends and technical developments with regard to HRIS and the potential impact these may have on HRIS functionality.
Proactively identify issues, develop innovative solutions and provide recommendations to senior management with regard to procedural, workflow, and system enhancements to increase efficiency for the HRIS.
Establish and maintain up-to-date, standardised functional policy and procedure documentation in relation to the HRIS that support broader HR and organisational objectives and processes.
Participate in specific interdepartmental project activities related to the HRIS as required.
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Key Skills
Ability to manage multiple and conflicting priorities in a fast paced environment and meet strict deadlines.
High level interpersonal skills including developing and maintaining strong professional working relationships with all areas of the business.
Excellent verbal and written communication skills.
Sound reasoning, problem solving and decision making skills.
Strong attention to detail.
Strong influencing and negotiation skills.
Ability to work autonomously.
Proficiency in all Microsoft Office applications.
A solid understanding of current HR practices and methodologies and thorough knowledge of administrative processes and techniques (e.g. workflow).
Ability to write formal policy and procedure documentation.
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Internal Contacts
HR Managers and other senior employees in HR Services, Payroll, Learning & Development; Operations, Finance and IT functions. |
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External Contacts
Other users of the same HRIS, Vendors, Service Providers. |
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Typical Experience
Tertiary qualifications in Human Resources, Business Administration, Computer Science or related field of study, coupled with a strong background in generalist HR experience and/or previous experience in an HR consulting role. At least 4 years experience in HRIS system administration as well as extensive project management experience. |
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Other Comments
Professional affiliations (e.g.. AHRI or similar) also desirable. |
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