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| POSITION DESCRIPTION | AUSTRALIAN IT SPECIALISTS NOVEMBER 2008 |
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IT General Manager (Business Unit/Region) |
| Position Code: | 4 | | Career Level: | 6 |
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Responsible for
Ensuring the effective and efficient operational delivery of technology services to a division/business unit of the organisation or to a defined geographic area. |
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Reports To
Chief Information Officer. |
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Supervises
Project Managers, IT employees within the defined division/business unit or region. |
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Main Activities
Implementing a technology capability and framework that will support the efficient and flexible delivery of technology services to the business unit/division or regional area.
Providing input as part of the IT Management team in formulating and fine-tuning the organisation's overall IT strategy - accepting direction from CIO.
Developing and implementing operational IT plans within the division/region that execute the organisation's overall IT strategy.
Ensuring the implementation of IT Strategy remains in alignment with other divisions/regions and in accordance with best practice for quality, project and change management.
Assuring the provision of all IT services to the division/region and moving continually towards best practice with respect to cost, quality and service.
Developing, deploying and managing the ongoing maintenance/support of all infrastructure technology, applications and services across the division/region.
Maintaining management responsibility for all IT employees within the division/region, maximising their job satisfaction and monitoring performance and learning and development requirements.
Ensuring IT projects affecting the division/region are delivered to time, cost and progress is tracked, communicated and escalated as necessary.
Managing the division/region's IT budget and reporting variances to CIO/Senior Management.
Introducing and maintaining professional disciplines, structures, accountabilities, standards and procedures
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Key Skills
A commercial mindset with experience implementing IT strategies.
Financial management accountability and skills to manage a significant IT budget.
Strong management skills in the areas of leadership, supplier relations, planning & consultancy, development, delivery & support, business management.
Strong project management skills.
Experience managing a diverse range of infrastructure environments.
A solid understanding of applications with demonstrated experience integrating core business systems.
An excellent understanding of the business requirements/IT deliverables demanded by the division/region.
Excellent communication skills, both written and verbal.
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Internal Contacts
Line Management, Senior Management, IT Shared Services, Project Management. |
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External Contacts
IT Contractors, Suppliers, Vendors. |
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Typical Experience
At least 10 years of experience in Information Technology coupled with relevant tertiary qualification. Typically has extensive management experience coupled with 'hands-on' IT experience. |
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Other Comments
This role is primarily focused on operational delivery with some input to overall IT strategy. This position manages all facets of IT for a division or region of the organisation. (Different organisations will allocate management according to either functional or geographic divisions). May be viewed as the 2IC to the CIO. |
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