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| POSITION DESCRIPTION | AUSTRALIAN IT SPECIALISTS NOVEMBER 2008 |
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General Manager - IT Services/Infrastructure |
| Position Code: | 7 | | Career Level: | 6 |
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Responsible for
Delivering high quality, innovative, cost effective technology infrastructure strategies in support of the corporate business and technology architectures. |
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Reports To
Chief Information Officer (CIO). |
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Supervises
All IT Services/Infrastructure and IT Support employees. |
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Main Activities
Managing the Infrastructure and IT Support groups to ensure effective partnering with business units to deliver business integration solutions in support of the corporate strategic direction.
Managing the profit centre successfully, establishing project profitability and overseeing all projects to achieve time and cost objectives.
Ensuring IT strategies are developed and implemented, delivering infrastructure systems and applications support in line with corporate goals and strategies.
Providing guidance and support to Business & Technical Managers on major projects that are of strategic significance.
Ensuring support of all IT systems is provided effectively on a seven day/twenty-four hour basis.
Maintaining a stable complement of motivated technology professionals and utilising third party resources wherever necessary to maximise capacity.
Promoting technology awareness and competence throughout the organisation in an active manner.
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Key Skills
In depth knowledge of IT infrastructure technology including servers, desktops, networks, operating systems, platforms and configurations.
Deep and broad understanding of the business and technology strategies in which the organisation operates.
Demonstrated leadership and people management skills.
Excellent communication skills, both written and verbal.
Ability to provide strategic thought leadership.
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Internal Contacts
Internal Technology Providers, Project and Systems Manager, Finance and Administration, Human Resources. |
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External Contacts
External Providers, Vendors and Software Consultants. |
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Typical Experience
At least 12 years of experience in IT, with 5 years of IT Infrastructure management experience within large organisations, with extensive Project Management experience. Tertiary qualifications in Technology, Business or related discipline. |
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Other Comments
This position is a direct report to the CIO and has a predominantly strategic focus. If your role is more operationally focused, please match to Position Code 100: IT Operations Manager. |
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