POSITION DESCRIPTIONNON GOVERNMENT ORGANISATIONS (NGO) REMUNERATION SURVEY MAY 2008
Position Title: Senior Learning & Development Officer
Position Code:265
Career Level:3

Responsible for
Facilitating, developing, conducting and reviewing internal company training programs that provide the acquisition of skills necessary to perform essential operating functions.
 
Reports To
Learning & Development Manager.
 
Supervises
May supervise more junior Learning & Development Officers.
 
Main Activities
  • Developing internal training courses in line with ongoing needs identified through consultation with Management.
  • Assisting in identifying performance problem areas and recommending various training methods to improve performance with the aim of translating business needs into training solutions.
  • Presenting sessions to groups covering a range of topics (e.g. products, policies, procedures, systems etc) and ensuring that learning outcomes are achieved.
  • Reviewing and assessing the effectiveness of training techniques and materials with a focus on continual improvement.
  • Ensuring material is current and accurate according to company policy and procedure and external legislation/guidelines.
  • Responsibility for the administrative details for Learning & Development activities including maintaining records of training activities, identifying participants, invitations, course materials/equipment and venues.
  • Keeping up-to-date with external training offerings.
  •  
    Key Skills
  • Strong organisational and interpersonal skills.
  • Knowledge of adult learning principles and the ability to design, deliver and evaluate training.
  •  
    Internal Contacts
    Close contact at all levels within the organisation.
     
    External Contacts
    Educational and Training Institutes, Training Consultancies.
     
    Typical Experience
    4 - 5 years of experience in Learning & Development, coupled with a relevant tertiary qualification.
     
    Other Comments
    Alternate Title: Senior Training Officer.
     
     

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