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| POSITION DESCRIPTION | NON GOVERNMENT ORGANISATIONS (NGO) REMUNERATION SURVEY MAY 2008 |
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Group Home(s) Manager (1 - 6 Beds) |
| Position Code: | 700 | | Career Level: | 4 |
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Responsible for
Managing either one or a small number of Group Homes (which allow people to live independently in a residential environment). Group Homes typically have a maximum of five residents and these residents require twenty-four hour care. |
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Reports To
Group Homes Service Manager. |
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Supervises
A team of Group Home(s) Staff including a number of Volunteers. |
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Main Activities
Managing a team of Group Home(s) staff and coordinating all activities associated with the Group Home(s), ensuring an emotionally positive and physically stable environment for staff and Group Home(s) residents.
Developing, monitoring and updating Group Home(s) staffing rosters to ensure cost-effectiveness and adequate staffing levels to maintain care 24 hours per day and meet the needs of Group Home(s) residents. Rostered duties include cleaning, laundry, food purchasing, storage and preparation.
Recruiting and training Group Home(s) staff, ensuring the dissemination of pertinent information to staff, and managing the staff performance appraisal process on an ongoing basis.
Determining eligibility of potential Group Home(s) residents and understanding the needs of the Group Home(s) residents, ensuring that resident's needs are translated into a personal program that encourages the resident's independence, empowerment, autonomy and dignity. Dealing with emergency applications for residency, and liaising with families to ensure positive communication channels are established between Group Home(s) staff and each resident's family.
Maintaining all documentation associated with the residents of the Group Home(s), the Group Home(s) staff and the daily management of the Group Home(s). Managing the investigation and resolution of all complaints related to the Group Home(s) and Group Home(s) staff.
Developing and monitoring the Group Home(s) budget, managing petty cash, making payments on behalf of residents, and administering Group Home(s) accounts.
Ensuring the Home(s), garden, equipment and vehicles are maintained to an agreed level.
Ensuring that all government legislation and the organisation's policies and procedures are implemented effectively within the Group Home(s). Reporting all critical incidents to relevant Managers. Monitoring, evaluating, streamlining and/or redesigning the procedures/processes utilised in the Group Home(s).
Performing 'hands on' Group Home(s) duties where required to ensure that all residents receive the agreed level of care and support.
Maintaining a professional standard of behaviour and the confidentiality of all information pertaining to residents of the Group Home(s) and their families.
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Key Skills
Management, leadership and mentoring capability.
Administrative, organisational, budgetary, reporting, rostering and planning skills.
Ability to manage emergency situations and deal with people experiencing a crisis.
A broad understanding of the issues faced by Group Home(s) residents and their families, as well as ways to assist with or solve these issues.
Understanding of the Occupational Health & Safety issues relating to the Group Home(s).
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Internal Contacts
Operations Management and Staff. |
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External Contacts
Government Department Staff, Government Service Staff, Community Service Staff, Support Network Groups, Home and Garden Repair and Maintenance Staff/Contractors. |
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Typical Experience
7 - 10 years of relevant operational and management experience, coupled with a current Driver's Licence. |
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Other Comments
Employees in this role are required to work flexible shifts and be on-call/stand-by. |
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