POSITION DESCRIPTIONNON GOVERNMENT ORGANISATIONS (NGO) REMUNERATION SURVEY MAY 2008
Position Title: Regional Manager
Position Code:725
Career Level:6

Responsible for
Strategically planning and managing all aspects of Programs/Services/Centres within a specified Region.
 
Reports To
General Manager - Multi Function (Operations Director) within larger organisations or Chief Executive Officer (CEO) within smaller organisations.
 
Supervises
All staff related to Programs/Services/Centres within a specified Region.
 
Main Activities
  • Suggesting and implementing strategic plans, goals, budgets and expenditure reports for the Programs/Services/Centres within a specified Region, ensuring that the strategic plans are effectively developed, monitored, evaluated and reviewed in line with the overall strategic goals of the organisation. Reporting variances in the region's performance to the Senior Executive team or the Chief Executive Officer (CEO).
  • Overseeing the recruitment, training and performance management of staff for the specified Region. Providing direct supervision to Program/Service/Centre Managers.
  • Developing and maintaining administrative systems, policies and procedures to support the efficient coordination of Programs/Services/Centres within the specified Region.
  • Developing and monitoring processes for evaluating, reviewing and enhancing Programs/Services/Centres within the specified Region to ensure that they remain cost effective and centred on the needs of clients utilising the Programs/Services/Centres.
  • Ensuring the safety and maintenance of all properties and equipment utilised by the organisation within the specified Region.
  • Planning and initiating the marketing strategy for Programs/Services/Centres within the Region. Promoting the Programs/Services/Centres within the region, and monitoring, encouraging and prompting fundraising, grant, sponsorship opportunities for the organisation.
  • Overseeing the development of new initiatives and projects within specified Region.
  • Ensuring that all government legislation and the organisation's policies and procedures are implemented effectively within the Region.
  • Participating in external committees and working groups concerned with issues relevant to Programs/Services/Centres within the Region.
  • Continually enhancing networks with government, agencies and external service providers to ensure that all present and future clients are provided with a comprehensive range of options and referrals.
  •  
    Key Skills
  • Strategic management, leadership and mentoring capability.
  • Administrative, organisational, budgetary, reporting and planning skills.
  • Excellent communication, negotiation and motivational skills.
  • A detailed understanding of the issues faced by users of Programs/Services/Centres within the specified Region, as well as ways to assist with or solve these issues.
  • Client focus and the ability to act empathetically, with sensitivity and understanding.
  • Analytical interpretation and advanced problem solving abilities.
  • Flair, innovation and creativity.
  •  
    Internal Contacts
    Management, Finance & Administration, Marketing, Operations Staff.
     
    External Contacts
    Government Department Staff, Government Service Staff, Community Service Staff, Donors, Support Network Groups.
     
    Typical Experience
    7+ years of experience as a Manager and 7+ years of Operational experience, coupled with tertiary qualifications.
     
    Other Comments
    Alternate Title: Senior Manager.
     
     

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