POSITION DESCRIPTIONNON GOVERNMENT ORGANISATIONS (NGO) REMUNERATION SURVEY MAY 2008
Position Title: Operations Manager
Position Code:746
Career Level:6

Responsible for
The management, supervision and evaluation of community based development programmes/aid.
 
Reports To
Chief Executive Officer or Operations Director.
 
Supervises
Programme Coordinators.
 
Main Activities
  • Ensuring that the community programmes undertaken by the organisation engage, understand and service the community in both beneficial and valuable ways.
  • Supporting and leading the programme team in respect to delivering quantifiable outcomes.
  • Developing programme reports, time scales, budgets and analysis to ensure effective and efficient implementation of the organisation's resources.
  • Liaising with all relevant members of the programme coordination team so that targets, goals and objectives are met.
  • Evaluating the challenges and opportunities, and also the suitability of numerous programmes within the scope of the organisations activities.
  • Managing a diverse and complex group of programmes/projects simultaneously.
  • Monitoring and accessing opportunities that will prove beneficial to the organisation, particularly in respect to funding.
  •  
    Key Skills
  • Must possess strong organisational and management skill.
  • Must possess strong communication skills, both written and verbal.
  • Strong analytical skills, with particular emphasis on complex issues.
  • Must possess strong networking/negotiating skills.
  • Must have strong sense of empathy and understanding in relation to the individual communities that the organisation is undertaking work within.
  •  
    Internal Contacts
    Community Programmes team.
     
    External Contacts
    Officials from agencies, governments, and other NGO's and communities within which the organisation is operating.
     
    Typical Experience
    At least 5 years experience in development and/or health programmes, coupled with a relevant tertiary degree.
     
    Other Comments
    The focus of this role is the management, analysis, development and evaluation of numerous international and/or domestic programmes in line with the organisations broad values and beliefs. It is not uncommon for this role to have international and/or domestic responsibilities.
     
     

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