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| POSITION DESCRIPTION | PROPERTY INDUSTRY MAY 2008 |
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Assistant Operations Manager |
| Position Code: | 5010 | | Career Level: | 6 |
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Responsible for
Ensuring the Centre is maintained to agreed standard, achieving desired customer and tenant satisfaction levels. |
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Reports To
General Manager Operations |
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Supervises
No supervisory responsibility may assist with development of facilities and maintenance staff. |
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Main Activities
Ensuring maintenance costs are kept to a minimum while still meeting quality standards and fulfilling contractual and other legal requirements.
Negotiating contracts to ensure agreed service levels are maintained while optimising costs.
Maximising the everyday satisfaction of the Centre's customers and retailers with the facility provided.
Meeting with specific maintenance standards, agreed quality standards and all legal requirements, OH&S and Workcover.
Identifying and costing repairs and maintenance for planning and budgeting purposes.
Contributing to the development and control of the budget and assisting with reporting requirements.
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Key Skills
Computer skills
Negotiation skills
Good communication skills.
Ability to troubleshoot.
Ability to communicate and manage relationships with external service providers and contractors.
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Internal Contacts
Development and construction business units, legal and finance departments, centre management staff. |
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External Contacts
Customers, retailers, landlords and contractors. |
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Typical Experience
At least 7 years relevant property industry management and operational experience coupled with tertiary level qualifications. |
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